Social Media’s Role in Customer Service

Tips for Better Social Customer Care Strategies Social media platforms are like a public square–one that audiences have used to share praise, grievances, and everything in between for over two decades. While many brands have a well-defined marketing and advertising...

Tactical Marketing Advice

👉 Watch the video version of this podcast on YouTube: YouTube Video In this episode you will learn about: Big trends in social media. How to decide if you should join TikTok. How to determine if a social media platform will be viable.  How to innovate to get a brand’s...